Samsung Responds to Galaxy Fold Fails as Shares Fall

Samsung Responds to Galaxy Fold Fails as Shares Fall

The company's foldable smartphone, the Galaxy Fold, has been having all sorts of screen problems after it was sent out to tech journalists this week. While this certainly isn't a disaster on the scale of the Note 7-some of the problems were caused by reviewers removing the Fold's top protective layer-it has resulted in company shares falling more than 3 percent today. He theorized that it may have been a piece of debris that got into the hinge and pressed up against the display.

Gurman, along with popular YouTuber Marques Brownlee, also pointed out that they had removed a protective layer covering the Fold's screen.

And since the hinge that allows the display to fold is the flagship feature of the Galaxy Fold, this is a pretty big deal. Who is going to spend $2000 on something that is now being reported on as DOA, in that the screen has a chance of breaking on day one.

After multiple complaints, Samsung has issued an official statement acknowledging the issue and saying that it will thoroughly inspect broken phones in person.

Samsung has another PR disaster on its hands.

Users said they removed a protective layer from the screens that they thought was supposed to come off, but was meant to stay. However, according to early reviewers, a phone that costs $1,980 develops a bulge and a crease after just one day of use.

Dieter Bohn, an executive editor at The Verge, also claimed that he had developed a "bulge" somehow in his Galaxy Fold's screen.

However, some of the reviewer's tweets show the film still attached and the Fold's screen is broken nonetheless.

"It is very troubling", Bohn told Reuters, adding that he did not remove the plastic screen cover.

The Galaxy Fold is about the size of a standard smartphone when folded, but can open up to the size of a small tablet.

Gurman later admitted he had removed a protective layer or skin that Samsung had placed over the display, assuming it was just a screen protector. At the same time, we are not sure whether these malfunction issues will affect the actual consumer rollout of Galaxy Fold. The Galaxy Fold's main display has an upper protective layer, which is part of the display structure and is created to protect the display from unintentional scratches.

By sticking to the April 26 launch date and releasing the Galaxy Fold with nothing more than a warning to not peel off the protective layer, I think that Samsung is playing with fire.

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